Dehradun – In a joint operation, the Uttarakhand Special Task Force (STF) collaborated with Dehradun police to shut down a suspected illegal call centre located on GMS Road. Investigators say the outfit used a 32‑slot SIM box to route calls through personal mobile numbers, sidestepping the legally required 1600‑series helpline.
Items confiscated at Singh Asset Recon Services
The raid targeted the offices of SINGH ASSET RECON SERVICES PRIVATE LIMITED (SARS). Officers recovered a DINSTAR 32‑slot SIM box, a bundle of 45 SIM cards, a laptop, two routers, two ATM cards and a variety of other electronic equipment.
Sensitive customer information uncovered
Forensic examination of the laptop revealed files that appear to contain credit‑card details from several banks, including SBI, Bank of Baroda, Axis Bank, Poonawalla Finance, Yes Bank and RBL Bank. Police are now tracing the source and intended misuse of this data.
Method behind the calls
According to statements from detainees, agents posed as representatives of credit‑card companies, promoting offers and urging immediate deposits. In many instances, callers reportedly resorted to pressure tactics, threats or intimidation to extract personal information or force money transfers.
The scheme avoided the authorized 1600‑series numbers entirely. Instead, each call was channeled through a personal mobile line, a maneuver made possible by the seized SIM box, which masks the true origin of the call.
Workforce and compensation model
Authorities identified roughly 39 young men and women operating on the floor, all of whom were paid on a commission basis for generating “appointments” or “sales” over the phone.
Arrests and legal proceedings
Two senior officials were taken into custody: company manager Laxman Prasad and regional manager Jagmohan Singh Rawat. A case has been lodged with Dehradun’s Cyber Crime Police Station under Crime No. 49/2026. The investigation invokes provisions of the Bharatiya Nyaya Sanhita, the Information Technology Act and the Telecommunications Act.
Continuing investigation
Investigators are still analysing the seized devices, call logs and customer records to determine the full extent of the operation and to locate any additional conspirators.
